We provide quality Salesforce Marketing Cloud customised training.
Training can help you upskill your staff to be more confident, self sufficient and achieve better results with the SFMC.
We offer customised training packages for new Users, refresher training or to simply help you to make more informed decisions before purchasing or implementing SFMC.
Helping companies to get the most out of the Salesforce Marketing Cloud.
Bright Cloud Training is one of the few UK based Salesforce Registered Consulting and Training Partners
specialising in the Marketing Cloud.
Bright Cloud Training was set up by Emma Kenny, who started working for the first EMEA ExactTarget reseller in 2007. What began as a three person start-up rapidly grew and was bought out by ExactTarget in 2009.
Emma carried on working for ExactTarget and later for Salesforce, when it become the Salesforce Marketing Cloud. Working in a variety of roles from Implementation Consultant to Client Services Manager, as well as setting up the ExactTarget training Academy. This was when Emma's love for training began. Although she enjoyed working at Salesforce, in 2015 she saw an opportunity to offer customised Marketing Cloud Training packages. To provide more focused, bespoke training options to companies using the Marketing Cloud. Emma is also a Salesforce Certified Instructor (certified to deliver Salesforce's Marketing Cloud courses).
Many companies use Bright Cloud Training to deliver customised training solutions to new Users, to long term users who want to see if they can improve their processes or for companies who would like to know more so they can make more informed decisions either in the sales process or before implementing the SFMC. Implementation project run a lot more quickly and smoothly when the project stake holders have received introductory Marketing Cloud training.
Salesforce Marketing Cloud Services
We offer flexible services to help you to implement, use and get the most out of the Marketing Cloud.
We have a strong focus on making our customers self sufficient through quality customised training.
We want to work with you to provide your team with the knowledge and confidence to reach and exceed your marketing goals.
Courses are delivered by a Salesforce Certified Instructor.
Ad Hoc Projects
We can help with short ad-hoc training on specific topics. Such as:
Configuring Email studio
Integrating with Sales & Services Cloud.
SQL / AMPscript coding help
Health Check Training
Here we can work with you to see how you are working in the Marketing Cloud today, to see if we can offer advice how how you could be utilising different features and making improvements.
Find out about new release, unlock additional features and gain best practices advice.
A Solid Foundation for Future Success
Supporting you every step of the way
Bright Cloud's certified consultants have worked on many implementations and global rollout projects, providing training & support as well as short ad hoc consulting engagements. These projects can be anything from integrating Marketing Cloud with the Sales and Services Cloud, configuring Email Studio and Contact Builder, building simple to complex Customer Journeys, as well as introducing other channels into the mix (such as SMS, Mobile push and Advertising Studio) - reaching your customers wherever they are in the digital world.
Many clients also benefit from audits to see where they could improve. They then use our flexible services to help them transform their Marketing processes. Being an independent and agile team means that no project is too small or too big.
What People are Saying
Feedback from some of our clients
Emma listened to our questions and our requirements throughout the day and tailored the training towards them, helping us to get the most out of the session. Exploring features we were less familiar with and giving us inspiration for a wider, more beneficial use of the products, I left the training keen to make use of my newfound knowledge as soon as possible
Direct Marketing Executive
Guardian News & Media
We worked with Emma to define and deliver a multi-day bespoke Salesforce Marketing Cloud training session. Delegates were from a range of disciplines both technical and non-technical, with varying degrees of aptitude. Emma took the time to understand our implementation and workflows and built a training course which met all of our needs. Her delivery of the material and depth of knowledge of the toolset was engaging and informative.
I can't recommend her enough.
Here is a thank you card from a recent project. Click here to take a look...